Support

Get help fast—securely

Contact DoraNet VPN support for setup, troubleshooting, and plan questions. Preferred support channel: Telegram.

9:00–23:00

Myanmar Time

Start here

Common support topics

Quick answers to the most frequent requests. If you don’t see your issue, message us on Telegram.

Set up a device

We’ll guide you through installation and configuration on Android, iOS, Windows, or Mac.


Connection issues

Fix login, server selection, and network errors with a few quick checks.


Speed & streaming

Optimize performance for streaming and gaming with the best server and settings.


Plans & data limits

Questions about Free Trial (5 GB), monthly plans, or upgrading? We can help via Telegram.

Troubleshooting

Before you contact us

These steps solve most issues in minutes.

Switch servers

Try a different location or reconnect to refresh your route.

Restart & update

Restart the app/device and make sure you’re on the latest version.

Person using a smartphone app
FAQ

Support FAQs

If you still need help, message us on Telegram for the fastest response.

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