Help

Frequently asked questions

If you don’t see your question here, contact support and we’ll help you get connected quickly.

Message us on Telegram

Setup, speed, and privacy

More details about using DoraNet VPN day to day.

Will a VPN slow down my internet?

A VPN can add some overhead, but we aim to keep speeds fast with optimized servers. For best performance, choose the nearest server location and use a stable connection.

Does DoraNet VPN keep logs?

We focus on privacy and only collect information needed for support and website operations. See our Privacy Policy for details about website analytics and support communications.

Can I use DoraNet VPN for streaming and gaming?

Yes—DoraNet VPN is built for streaming and gaming support. Performance depends on your network and the server you choose.

How do I set up on a new device?

Message support with your device type (Android/iOS/Windows/Mac). We’ll provide step-by-step instructions and troubleshooting if needed.

What if I run out of data?

When you reach your plan’s data limit, your access may stop until you renew or upgrade. Contact us on Telegram and we’ll help you choose the right plan.

How can I reach support?

Email support@doranet.com or message us on Telegram: t.me/DoraNetVPN. Support hours: 9:00 AM – 11:00 PM (Myanmar Time).

Tell us your device and what you’re trying to do (browsing, streaming, gaming). We’ll respond with clear setup steps and troubleshooting.

Get help now

support@doranet.com

Telegram: t.me/DoraNetVPN

Myanmar